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(704) 759-6110

Semirog Law Firm, pllc is a personal injury and auto accidents law firm located in Charlotte and Matthews, North Carolina.   We are committed to providing quality legal services in a dedicated and cost-effective manner to all members of our community, regardless of race, gender, or national origin.

We have handled complicated litigation in the areas of personal injury, car wrecks, truck accidents, family and business law.  In addition, we have experience in real estate law and short-sale negotiations.

We offer standard and flexible billing arrangements for our clients, such as flat fee billing, hourly billing, and contingency fee billing depending on the type of legal matter.


Matthews North Carolina personal injury and auto accident attorneys and Charlotte North Carolina personal injury and auto accident and car accident and motorcycle accident attorneys.

Read our blog where we post recents news in developments in the personal injury and car and auto accidents law in North Carolina.  Learn interesting facts and legal concepts that will help you in your daily life.

Auto Insurance Adjusters' Tactics to Avoid

Serge Semirog

auto insurance claims adjuster charlotte

Following are some issues you will inevitably encounter when you attempt to resolve your personal injury or property damage claim without legal representation.  

Be mindful that insurance companies are NOT on your side, contrary to the well-marketed effort to convince you otherwise.

  1. At first, insurance adjuster will be regularly in touch with you, promising all sorts of things.  However, after some time your phone calls to him/her will go unanswered and voicemails not returned.  You will soon learn that you are not the adjuster's priority anymore as he/she had already moved on to the next case.
    When you get into an auto accident, it is rather important to retain an attorney as soon as possible, as with passage of time, your right to recover for certain losses may be jeopardized.  Thus, it is a common tactic of insurance adjusters to create an impression that you do not need an attorney and can easily resolve the claim on your own.  However, once you realize that the matters are more complicated than you initially thought - it is often too late to retain legal counsel.  
    Always call an attorney following an accident.  Most if not all personal injury attorneys do not charge any fees for the initial consultation.  

  2. Most of the time insurance adjusters would not want to put anything in writing.  You must insist that the adjuster provide you with a letter identifying himself and his company, and, more importantly, confirming that his company provided coverage for the at-fault driver on the day of the accident.  It is also a good idea to get adjuster's email address and try to communicate with him/her via email to preserve all of your exchanges.  Those may come in handy later on.

  3. Adjuster wants to "tape record" you or is asking that you provide a "recorded statement."  Do not do it.  Period.  Most often the reason the adjuster wants to record your statement is to "fish" for evidence that could later be used against you.  Unfortunately, most people think that they cannot refuse an adjuster's request for a recorded statement.  Wrong.  You do not have any obligations to provide any statements to the adjusters.  It is your legal right not to.  Best talk to an attorney first and then follow your attorney's learned advice.

By Serge SemirogGoogle +